Who is Doll To China?
Doll To China is the branch of Doll To. We hope to bring high quality sex dolls and premium services to the world. Now we're partnering with many excellent Chinese brands like DollSweet, WM, SANHUI, DollHouse168, etc. We're still expanding our business, we'll carry more brands in the near future to offer you more & better choices for your exclusive sex dolls.
Why should I choose Doll To China?
We've gained a lot of experiences selling sex dolls in the past, we know about our customers' needs and what matters to them. It's inevitable to have many questions before you make your mind, Doll To China will return your emails in minutes or hours, we hate to make our customers wait. We'll try our best to solve your questions quickly and professionally, this is what we do best.
How can I know I'll get what I order?
An email from our sales manager will be sent to you once we receive your order, it will cover all the options and details of your order, you can let us know if you don't get the email or there is something wrong about your order, please make sure we can reach you through the email address you offer.
Should I pay for the international shipping and customs duties?
We offer free FedEx shipping to the North America, Japan and many other countries.
United States: Free FedEx shipping, no customs fees.
Canada: Free FedEx shipping, our customers will have to pay around 15% of the declared value for the customs fees. For the Canadian customers, we highly recommend you to contact us personally before you place an order on our website directly. After we get your consent to proceed with the deal, we'll send you an invoice through PayPal, which will separate the shipping fee from the total price for your order, the total amount you'll have to pay for the doll will stay the same, but if we do it in this way, we won't have to declare the doll at the full amount you pay for the doll(which will happen if you place the order directly on our website), it will help save customs fees for you.
Europe: For the dolls smaller than 145cm, we'll offer free exclusive UPS shipping service. It will take care of the customs duties from our side, the customers won't have to pay any customs fees nor taxes. If there is any, please show us the receipt, we'll be willing to pay 70% of the fees.
Europe: For the dolls larger than 145cm(including 145cm), there are two options for shipping. Option #1: Free FedEx shipping, our customers will have to pay around 15% of the declared value for the customs fees. Just like we mentioned earlier, in order to lower the customs fees, we also highly recommend our customer to contact us before placing an order on our website directly. Option #2: Exclusive UPS shipping service, it will cost you extra 100USD, but you won't have to pay for any customs duties nor taxes, we believe it's a very good deal.
Australia: Exclusive UPS shipping service (for the dolls larger than 145cm, we'll charge extra 100USD for shipping), the customers will have to pay around 15% of the declared value for the customs fees. For the Australian customers, we highly recommend you to contact us personally before you place an order on our website directly. After we get your consent to proceed with the deal, we'll send you an invoice through PayPal, which will separate the shipping fee from the total price for your order, the total amount you'll have to pay for the doll will stay the same, but if we do it in this way, we won't have to declare the doll at the full amount you pay for the doll(which will happen if you place the order directly on our website), it will help save customs fees for you.
Japan: Free FedEx shipping, very little customs fees(around 20USD).
We mainly take PayPal as our payment method, we also accept bank wire transfer and other ways.
How do I have the doll held at a FedEx location
According to PayPal policies, the vendor can only ship the item to the address in the customer's PayPal payment, so if you want us to ship the doll to a FedEx location, please make sure you put the right address down when you're making the payment, if the system doesn't allow you to put down that address (that's what happened to some of our previous American customers), it's ok to put down an address you prefer, you'll still be able to have it held at the local FedEx location and this is how we do it: we'll ship the item to the address in the PayPal payment and we'll offer you the FedEx tracking number once we get it, it will happen days before the package makes it through the customs, you'll have more than enough time to call FedEx and ask for pickup service, it's really easy.
You can put orders directly on our website, you can also Email us about what you want, and we can send you an invoice through Paypal or you can pay in other ways.
After we've received your order, we'll send you a follow-up email containing all the details for your order. After you‘re sure that we've got all details correctly, we'll place an order to the manufacturer for you and offer you an estimated producing time.
For now, all the sex doll brands we carry are based in China, which means all the sex dolls will be shipped from Shenzhen, China. Usually, it will take about 6 days to produce the doll and about 7 days to ship it to your country.
Before the doll is shipped out, we will also offer you some detailed pictures to show you that the sex dolls are in perfect condition. We'll inform you the tracking number once we get it.
After you receive your sex doll, please inspect the doll immediately, if there is anything wrong with the doll or damages are caused during the shipping, please infrom us within 72 hours. We will help you deal with the problems as soon as possible.
How to take care of the TPE sex dolls?
Click Here to know more.
Do I have to take care of the sex dolls all the time?
Different manufacturers use different TPE/Silicone to produce their products, how much time you have to put in to maintain the dolls actually depends on the quality of the material. If you don't have much time to spare but you do enjoy the company of a doll, we recommend you to go with the high-end brands, their dolls barely produce any oil and they're almost odorless. Compared with many other brands you can get online, the brands we represent are more expensive, it's a huge step up when it comes to quality and design. Among the brands we carry, you're still able to tell the difference significantly, if you need any advice on picking a doll, please feel free to send us an email.
Warranty and Returns
Due to the nature of our products we do not accept returns. We do not offer any warranty. In the rare event your doll has a manufacturing defect we will coordinate with the manufacturer to make it right.
There is a 10% cancellation fee for all orders.
Orders cannot be cancelled once the order has shipped.
Things you should know about purchasing from Doll To China:
#1. You can place an order on our website directly through PayPal.
#2. If you need some personal interaction before placing an order, you can send us an email and let us know about the item you want to purchase along with all the options you want for it and your PayPal account, we'll send you an invoice for your order after we receive your emails.
#3. We'll send you the order sheet of your order through email after we receive your order, it will cover all the options and details of your order, always feel free to let us know if you notice there is anything wrong with your order, many vendors fail to get the orders right for their customers, it won't happen to us.
#4. We'll oversee the whole shipping process ourselves, if something happens during shipping, please notify us immediately and we'll be working on it in no time.
#5. In order to protect its own interests, some vendors choose to stand in the way of the customers and the manufacturers, and letting the manufacturers take all the blames instead of helping work things out when something unexpected happens, Doll To China will never be one of those vendors, the customers' satisfaction will always be our first priority.
#6. We're a popular vendor on TDF, your privacy is very important to us, everything will be discreet if you purchase from us.